Remote Sales & Delivery Update

20/04/2020

Remote Sales & Delivery Update

20/04/2020

BREAKING NEWS: COVID-19 Trading Update

We are pleased to announce following the latest update received from the government,that we are now able to resume deliveries to customers of New & Used Cars purchased from us.

The Department for Business,Energy & Industrial Strategy has confirmed that we are able to continue to sell Cars remotely and deliver sold Cars, as long as we follow the clear guidance from Public Health England to protect both our employees coming into the business who cannot work from home and our customers taking delivery after making their purchase.

We feel strongly that we must continue to support the governments advice to the public to Stay at home, Protect the NHS and Save lives.

To support this our North Oxford Garage BMW Showroom will remain closed to visitors, however our on-line sales operation is unaffected and for those customers wishing to proceed with a remote on-line purchase we are here and ready to help.

From today will be able to find out details about our New BMW Car offers, view our range of Approved Used Cars and complete your purchase remotely before arranging delivery to your home or business.

All deliveries will be arranged to ensure that all appropriate social distancing and hygiene measures are in place, this will include a full wipe down of all contacted surfaces.

In addition to resuming deliveries of remotely purchased Cars, we continue to book in advance any future Servicing requirements for all customers in anticipation of the wider lockdown being lifted.

The ability to book in advance ensures that when it is safe to do so, our customers can visit us with a confirmed appointment, instead of having to wait until we have cleared the backlog of demand for our workshops.

For now and until the lockdown is lifted our Aftersales teams will continue operating on a reduced level of technical staff to provide assistance with safety related repairs and maintenance to local authority and key worker vehicles only, operating from 8am to 12pm Monday to Friday, while remaining closed on Saturdays and Sundays.

You can still contact us via telephone for any Sales or Aftersales enquiry Monday to Friday 9am to 3pm on 01865 319000 (Excluding Weekends & Bank Holidays)

Alternatively if you are a Key Worker and require our help now, please contact us on the following email address:

keyworker@oxfordbmw.co.uk

For replacement Part enquires needed now please email us on:

parts@oxfordbmw.co.uk

We thank you for your continued support of North Oxford Garage BMW and look forward to seeing you all again very soon.

Richard Berry Head of Business