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As custodians of the BMW brand in Oxfordshire for over 40 years, we understand the needs and demands of BMW drivers. Our prime objective is to deliver the highest levels of customer satisfaction. If, however, you need to raise a complaint with us, please follow our complaints procedure and we will endeavour to resolve any issues as soon as possible.Complaints Procedure
Great facilities, top service.
Great personal service. Thank you Laura
I have had 4 cars in 10 years from your Garage. (I'd love to change my car now but too much uncertainty) The main reason I go back to you guys is for your service more than the cars!
The staff and service were superb
Always go above and beyond. Always very friendly and helpful.
Great customer service
Work carried out quickly and efficiently, very pleasant service advisor.
Fast and efficient service though out.
Simon Faulkner-Barret asked a few questions to confirm our requirements and then accessed several potential vehicles across the range. We did not feel pressured to make a decision and all our questions were answered clearly.
Always deliver what they commit to.
BMW Service is very good quality, same applies to North Oxford Garage.
Jenna was professional & friendly in helping to resolve any issues.
very helpful staff
Friendly and helpful staff
Completed on time. All details fully explained by customer service
Service completed on time but did not get the video / safety check which was sent.
Excellent service by all staff
I loved the little video showing my car being inspected by the mechanic. It was very reasurring.
All dealt with very efficiently.
Easy to book in. Lounge allowed me to work whilst service carried out.
Efficient, polite service
Very friendly and professional service
Excellent service, no issues
Service experience very good.
The entire journey from start to finish was a pleasure. Adrian Earp handled all my questions and requests quickly and efficiently and kept me updated throughout the process.
Sales advisor was first class
Excellent service: Efficient, responsive, polite & friendly but not too informal
Great job Haydn! Done everything I needed him to do for me. Very friendly and polite. Thanks
courteous and efficient service.
Very professional, start to finish
A very good experience. Alfie Long at BMW Oxford was extremely helpful in our process of choosing a model and its specification, and really knew his stuff. Also kept us very well informed - we even knew which German port our car was leaving from...
Extremely quick and efficient for collection and delivery.
Natasha was very clear and straightforward and answered all my questions and came up with just what I wanted at a good price. She explained everything to me and kept me fully informed