OUR CUSTOMER REVIEWS

SALES

5.0

SERVICE

4.5

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

394 ratings and 218 comments received in the last 90 days.

25 November 2025

Everything went according to plan.

18 November 2025

Kieran was great, very professional, knowledgeable and quick to answer any questions throughout. Minor negative was when he was on annual leave nobody informed me the build date had moved forward a week and lost the opportunity to pick number plate

09 November 2025

Car arrived early which was a nice surprise and was perfect

05 November 2025

Again , friendly and efficient.

04 November 2025

Comments per above

04 November 2025

Excellent product and great customer service

02 November 2025

Great, good staff, helpful

29 October 2025

Alfie was very professional in his approach.

03 October 2025

Lewis at North Oxford Garage took the time to explain everything and showed me everything I needed to know with the new car.

02 October 2025

The purchase administration was long and repetitive. Consequently there was less time to introduce me to the car although Becky has scheduled a further meeting

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07 December 2025

Warm welcome, professional customer service

07 December 2025

Same as above

07 December 2025

Good quality work at reasonable cost

07 December 2025

The staff were exceptional, professional and competent

06 December 2025

I was disappointed to turn up for a pre-booked appointment for work to be done on a Monday morning to be told the parts had not been delivered and that this was a know problem for sometime but no one bothered to contact me beforehand to rebook.

06 December 2025

On the visits that I've had been good

06 December 2025

Excellent

06 December 2025

Service was as expected and very happy

04 December 2025

Superb Service, with an excellent video review of my car brakes, suspension, tyres and exhaust by Tom at North Oxford BMW. Having found low rear brake pads, an offer was made to replace them, and this was late on a Friday afternoon.

04 December 2025

Level of customer service given was excellent.

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Contact us

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Our contact details

FIND North Oxford Garage BMW

Address

  • Wolvercote Roundabout, Oxford, Oxfordshire, OX2 8JP

Opening Hours

  • Mon–Fri:08:30 - 18:00
  • Sat:09:00 - 17:00
  • Sun:11:00 - 16:00

Phone

  • 01865 319000
Map
Areas served

Oxford, Aylesbury, Bicester, Didcot and Witney

View map

Address

  • Wolvercote Roundabout, Oxford, Oxfordshire, OX2 8JP

Opening Hours

  • Mon–Fri:08:00 - 18:00
  • Sat:08:30 - 12:00
  • Sun:CLOSED

Phone

  • 01865 319000
Map
Areas served

Oxford, Aylesbury, Bicester, Didcot and Witney

View map

Address

  • Wolvercote Roundabout, Oxford, Oxfordshire, OX2 8JP

Opening Hours

  • Mon–Fri:08:30 - 17:00
  • Sat:CLOSED
  • Sun:CLOSED

Phone

  • 01865 319000
Map
Areas served

Oxford, Aylesbury, Bicester, Didcot and Witney

View map

Address

  • Main Road, Long Hanborough, Oxfordshire, OX29 8LA

Opening Hours

  • Mon–Fri:08:30 - 18:00
  • Sat:CLOSED
  • Sun:CLOSED

Phone

  • 01865 319000
Map
Areas served

Oxford, Aylesbury, Bicester, Didcot and Witney

View map

Address

  • Wolvercote Roundabout, Oxford, Oxfordshire, OX2 8JP

Opening Hours

  • Mon–Fri:08:30 - 17:00
  • Sat:CLOSED
  • Sun:CLOSED

Phone

  • 01865 319000
Map
Areas served

Oxford, Aylesbury, Bicester, Didcot and Witney

View map