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About North Oxford

We are the authorised BMW Retailer in Oxford. For all your BMW needs contact us today.

Latest News & Events

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Essential Covid-19 Contact Information

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BMW Owner's Guide: Maintaining Your BMW.

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Remote Sales & Delivery Update

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The BMW 5 Series.

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The BMW M4 Competition Coupé and Convertible.

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The BMW X Range. Lead without compromise.

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BMW Plug-In Hybrid Range.

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A customer warranty update from BMW UK.

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A customer warranty update from BMW UK.

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PLUG INTO SOMETHING BOLD.

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New Year. New Showroom.

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The BMW 1 Series Technology Event

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2020 BMW 8 series

The BMW 840i sDrive Coupe

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The BMW 1 series.

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Christmas Opening Hours

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December Countdown Event

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The new BMW M2 CS

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£1,000 Loyalty Offer

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Price Protection in the case of a no-deal Brexit

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THE 1

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BMW X1 now available on the Motability Scheme

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BMW Help: Recalls

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The new BMW M5 Competition

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The new BMW 8 Series Coupé undergoes driving dynamics testing in Wales

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The New BMW Concept iX3

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We’re on Instagram!

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The all-new BMW X4 is coming.

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The new BMW X2

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TEAM OF EXPERTS BRING OLD FORD CORTINA BACK TO LIFE FOR CHARITY

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The new BMW 2 Series Active Tourer & 2 Series Gran Tourer.

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Fixed price servicing

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ADBLUE®

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0% Finance on all BMW Service & Repairs

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The new BMW X2

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We've raised over £1000 for Sobell House

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We're sponsoring the Virgin Sport Oxford Half Marathon

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We're running the Oxford Half Marathon

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Prices lowered on brake servicing

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Oxford Green Week

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The new BMW 4 Series

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BMW Cruise e-Bike Protonic Dark Silver

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Complaints procedure

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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How to get connected with BMW Connected Drive.

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Enjoy £1,000 from North Oxford BMW

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North Oxford Garage Refurbishment

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YOUR PERFECT BMW COULDN’T BE CLOSER.

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Refer a friend

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Explore the dealership

Complaints Procedure

As custodians of the BMW brand in Oxfordshire for over 40 years, we understand the needs and demands of BMW drivers. Our prime objective is to deliver the highest levels of customer satisfaction. If, however, you need to raise a complaint with us, please follow our complaints procedure and we will endeavour to resolve any issues as soon as possible.

Complaints Procedure

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Great facilities, top service.

Service

Great experience

Service

Great personal service. Thank you Laura

Service

I have had 4 cars in 10 years from your Garage. (I'd love to change my car now but too much uncertainty) The main reason I go back to you guys is for your service more than the cars!

Service

The staff and service were superb

Service

Always go above and beyond. Always very friendly and helpful.

Service

Great customer service

Service

Simon Faulkner-Barret asked a few questions to confirm our requirements and then accessed several potential vehicles across the range. We did not feel pressured to make a decision and all our questions were answered clearly.

Service

Fast and efficient service though out.

Service

Work carried out quickly and efficiently, very pleasant service advisor.

Service

Always deliver what they commit to.

Service

Jenna was professional & friendly in helping to resolve any issues.

Service

very helpful staff

Service

BMW Service is very good quality, same applies to North Oxford Garage.

Service

very good

Service

Service completed on time but did not get the video / safety check which was sent.

Service

Completed on time. All details fully explained by customer service

Service

Friendly and helpful staff

Service

I loved the little video showing my car being inspected by the mechanic. It was very reasurring.

Service

Excellent service by all staff

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All dealt with very efficiently.

Service

Easy to book in. Lounge allowed me to work whilst service carried out.

Service

Efficient, polite service

Service

Service experience very good.

Service

Great service

Service

Excellent service, no issues

Service

Very friendly and professional service

Service

Work done & completed within stated timeframe

Service

Again, excellent service, and the courtesy car was all I needed. Got there a little late and staff were understanding, and got my car back 1.5 hours ahead of time as well.

Service

Always helpful and polite

Service

Good service organisation.

Service

Your service has always been excellent

Service

Staff knowledgeable and work carried out to my satisfaction within the time frame required by myself.

Service

Car was taken in work under warranty. Arrived at 07:45 and was able to leave with work complete at 08:15. Staff were very good at organising this fast turnaround - in particular Lucy Humphries.

Service

Again good and efficient courteous service.

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flexibility and personal attention

Service

Did everything to resolve issues and kept me informed.

Service

I had no problems with the service.

Service

Car collected and dropped back, calls throughout the day to keep me informed, car wash not in service due to development work, but a free car wash voucher provided for use another day!

Service

Visit was for safety recall. Helpful[ when asked about refund from another BMW garage as affected part had already been replace less than a year before

Service

Everything went fine all the people I spoke to were very helpful.

Service

just brake pads

Service

Friendly and efficient

Service

The entire journey from start to finish was a pleasure. Adrian Earp handled all my questions and requests quickly and efficiently and kept me updated throughout the process.

Sales

Sales advisor was first class

Sales

Excellent service: Efficient, responsive, polite & friendly but not too informal

Sales

Great job Haydn! Done everything I needed him to do for me. Very friendly and polite. Thanks

Sales

courteous and efficient service.

Sales

Very professional, start to finish

Sales

A very good experience. Alfie Long at BMW Oxford was extremely helpful in our process of choosing a model and its specification, and really knew his stuff. Also kept us very well informed - we even knew which German port our car was leaving from...

Sales

Extremely quick and efficient for collection and delivery.

Sales

Natasha was very clear and straightforward and answered all my questions and came up with just what I wanted at a good price. She explained everything to me and kept me fully informed