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As custodians of the BMW brand in Oxfordshire for over 40 years, we understand the needs and demands of BMW drivers. Our prime objective is to deliver the highest levels of customer satisfaction. If, however, you need to raise a complaint with us, please follow our complaints procedure and we will endeavour to resolve any issues as soon as possible.Complaints Procedure
Super help from the team from booking in to work being completed and sparkling car ready for me to drive home
Collect and return from home during the Corona outbreak was very welcome.
Excellent customer service
They went the extra mile to meet my requirements.
Serviced within the time given. Also washed outside which was a surprize as I had been advised this service not available
The car was collected from me and delivered back to me. Some work was carried out on the brakes and front suspension (probably pot hole damage). The work was carried out promptly, given the current circumstances, and the car was cleaned and returned.
Staff are always friendly and knowledgable about the work being done
I was proactively contacted about the appointment and all worked as promised
very quick service.
Excellent service, good communication and staff actually listen to what you say and ask.
No significant issues.
The staff were excellent.
Great facilities, top service.
The entire journey from start to finish was a pleasure. Adrian Earp handled all my questions and requests quickly and efficiently and kept me updated throughout the process.