Great facilities, top service.

Great experience

Great personal service. Thank you Laura

I have had 4 cars in 10 years from your Garage. (I'd love to change my car now but too much uncertainty) The main reason I go back to you guys is for your service more than the cars!

The staff and service were superb

Always go above and beyond. Always very friendly and helpful.

Great customer service

Simon Faulkner-Barret asked a few questions to confirm our requirements and then accessed several potential vehicles across the range. We did not feel pressured to make a decision and all our questions were answered clearly.

Fast and efficient service though out.

Work carried out quickly and efficiently, very pleasant service advisor.

Always deliver what they commit to.

Jenna was professional & friendly in helping to resolve any issues.

very helpful staff

BMW Service is very good quality, same applies to North Oxford Garage.

very good

Service completed on time but did not get the video / safety check which was sent.

Completed on time. All details fully explained by customer service

Friendly and helpful staff

I loved the little video showing my car being inspected by the mechanic. It was very reasurring.

Excellent service by all staff

All dealt with very efficiently.

Easy to book in. Lounge allowed me to work whilst service carried out.

Efficient, polite service

Service experience very good.

Great service

Excellent service, no issues

Very friendly and professional service

Work done & completed within stated timeframe

Again, excellent service, and the courtesy car was all I needed. Got there a little late and staff were understanding, and got my car back 1.5 hours ahead of time as well.

Always helpful and polite

Good service organisation.

Your service has always been excellent

Staff knowledgeable and work carried out to my satisfaction within the time frame required by myself.

Car was taken in work under warranty. Arrived at 07:45 and was able to leave with work complete at 08:15. Staff were very good at organising this fast turnaround - in particular Lucy Humphries.

Again good and efficient courteous service.

flexibility and personal attention

Did everything to resolve issues and kept me informed.

I had no problems with the service.

Car collected and dropped back, calls throughout the day to keep me informed, car wash not in service due to development work, but a free car wash voucher provided for use another day!

Visit was for safety recall. Helpful[ when asked about refund from another BMW garage as affected part had already been replace less than a year before

Everything went fine all the people I spoke to were very helpful.

just brake pads

Friendly and efficient

The entire journey from start to finish was a pleasure. Adrian Earp handled all my questions and requests quickly and efficiently and kept me updated throughout the process.

Sales advisor was first class

Excellent service: Efficient, responsive, polite & friendly but not too informal

Great job Haydn! Done everything I needed him to do for me. Very friendly and polite. Thanks

courteous and efficient service.

Very professional, start to finish

A very good experience. Alfie Long at BMW Oxford was extremely helpful in our process of choosing a model and its specification, and really knew his stuff. Also kept us very well informed - we even knew which German port our car was leaving from...

Extremely quick and efficient for collection and delivery.

Natasha was very clear and straightforward and answered all my questions and came up with just what I wanted at a good price. She explained everything to me and kept me fully informed