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About North Oxford

We are the authorised BMW Retailer in Oxford. For all your BMW needs contact us today.

Latest News & Events

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Exclusive Summer Offers

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The BMW 5 Series.

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The BMW X Range. Lead without compromise.

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We Want Your BMW.

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Essential Covid-19 Contact Information

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BMW Owner's Guide: Maintaining Your BMW.

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Remote Sales & Delivery Update

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A customer warranty update from BMW UK.

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PLUG INTO SOMETHING BOLD.

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2020 BMW 8 series

The BMW 840i sDrive Coupe

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The new BMW M2 CS

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Price Protection in the case of a no-deal Brexit

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THE 1

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BMW X1 now available on the Motability Scheme

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BMW Help: Recalls

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The new BMW M5 Competition

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The new BMW 8 Series Coupé undergoes driving dynamics testing in Wales

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The New BMW Concept iX3

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The all-new BMW X4 is coming.

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The new BMW X2

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TEAM OF EXPERTS BRING OLD FORD CORTINA BACK TO LIFE FOR CHARITY

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The new BMW 2 Series Active Tourer & 2 Series Gran Tourer.

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ADBLUE®

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0% Finance on all BMW Service & Repairs

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The new BMW X2

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We've raised over £1000 for Sobell House

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We're sponsoring the Virgin Sport Oxford Half Marathon

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We're running the Oxford Half Marathon

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Prices lowered on brake servicing

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Oxford Green Week

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The new BMW 4 Series

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BMW Cruise e-Bike Protonic Dark Silver

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Complaints procedure

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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How to get connected with BMW Connected Drive.

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Enjoy £1,000 from North Oxford BMW

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YOUR PERFECT BMW COULDN’T BE CLOSER.

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Refer a friend

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Explore the dealership

Complaints Procedure

As custodians of the BMW brand in Oxfordshire for over 40 years, we understand the needs and demands of BMW drivers. Our prime objective is to deliver the highest levels of customer satisfaction. If, however, you need to raise a complaint with us, please follow our complaints procedure and we will endeavour to resolve any issues as soon as possible.

Complaints Procedure

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Super help from the team from booking in to work being completed and sparkling car ready for me to drive home

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Collect and return from home during the Corona outbreak was very welcome.

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Excellent customer service

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Good service

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They went the extra mile to meet my requirements.

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Serviced within the time given. Also washed outside which was a surprize as I had been advised this service not available

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The car was collected from me and delivered back to me. Some work was carried out on the brakes and front suspension (probably pot hole damage). The work was carried out promptly, given the current circumstances, and the car was cleaned and returned.

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Staff are always friendly and knowledgable about the work being done

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I was proactively contacted about the appointment and all worked as promised

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very quick service.

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Excellent service, good communication and staff actually listen to what you say and ask.

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No significant issues.

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The staff were excellent.

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Great facilities, top service.

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Great experience

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The entire journey from start to finish was a pleasure. Adrian Earp handled all my questions and requests quickly and efficiently and kept me updated throughout the process.